Account Creation:

• Phone Number: Required for account authentication.
• Email Address: Used for account recovery and communication.
• Gender, Language, Date of Birth: Used for matching and app functionality.
• Profile Picture and Selfie: Used for profile verification through AI comparison.

App Usage:

• Profile Information: Includes gender, language, and date of birth.
• Interaction Data: Includes moods chosen, profile interactions, and call/text metadata.
• Anonymous Calls: Data includes call duration, mood matching, and call preferences.
• Messaging: Texts and metadata (time, frequency, duration).

Newsletter Subscription:

• Email Address: Stored and managed by Brevo for sending newsletters and app updates.

Verification:

• AI compares profile pictures with selfies to ensure authenticity.
• All data is encrypted and securely stored.

Anonymous Calls and Messaging:

• All communications are end-to-end encrypted.
• We store only metadata for operational purposes.

Profile Editing:

• Users can add or delete pictures, with deletions being complete and permanent.

Recommendation Bar:

• Users can choose to display or hide their profiles from recommendations.

User Consent:

• Users must be over 18 years old.
• By creating an account, users agree to the terms and conditions and this privacy policy.

Withdraw Consent:

• Users can withdraw consent at any time through the app or by contacting us.
• Upon withdrawal, data processing will cease immediately, and personal data will be deleted within 30 days.

Access, Rectification, and Deletion:

• Users can access, correct, or delete their data upon request.
• Account deletion requests can be made via email to belmood.app@gmail.com, with complete data deletion within 30 days.

Inactive Accounts:

• Accounts inactive for 12 months will be flagged for deletion.
• Initial Warning: Sent at 11 months of inactivity.
• Final Reminder: Sent one month before deletion.
• Deletion and Grace Period: Accounts deleted after 12 months of inactivity, with a 30-day grace period for recovery upon user request.

Brevo:

• Used for managing newsletter subscriptions and email communications.
• Personal data shared with Brevo is protected under their privacy policy.

Encryption:

• All data, including communications, is encrypted.

Data Storage:

• Personal data is securely stored and protected against unauthorized access.

GDPR Compliance:

• We adhere to GDPR principles, ensuring data minimization, purpose limitation, and accuracy.
• Users have the right to lodge a complaint with a supervisory authority.

Prohibited Activities:

• Any illegal activities result in immediate account suspension and reporting to authorities.

• We may update this privacy policy from time to time. Changes will be posted on our landing page, and users will be notified of significant updates.

Contact Us

• If you have any questions or need further assistance, please contact us at belmood.app@gmail.com